Security and Privacy

Security of Data Transfer, Security of the Payment System and Data Privacy Protection are the most important issues for We take all three issues very seriously and regularly update our systems in accordance with the highest technology and privacy standards.

 Security of Data Transfer

Using your Credit Card to buy products at is not only simple but also secure. The transfer of your data, both contact and payment data (such as Credit Card information) is done through secure / encrypted SSL connections. secure SSL connection is certified by RapidSSL CA/Geotrust Global CA.

The secure connection will be activated once you click  the "Check Out" button. Once the SSL connection is activated, the URL in the address bar begins with "https" while at the same time a small "padlock" icon is shown in your browser (depending on the browser you use). By clicking on the icon, you will be able to view details about the SSL certificate. 

Security of the Payment System

When ordering at (or, the customer is always on the safe side. The payment system is automatic and secure. As partner of the Austrian Payment Service Providers "Paylife" and "Mpay24", Viennaconcerts offers the latest online payment technology to its customers.

"3-D Security", Verified by Visa, Mastercard Secure Code

In addition, we go beyond the current standards and are one of the very few ticket offices to offer the "3D Payment Security", such as "Verified by VISA" and "Mastercard Secure Code". This technology offers credit card holders the possibility to select an additional password for their credit card payments online. If you have previously registered for this service, our payment system will automatically recognise it and you will be transferred to the servers of your Credit Card Provider where you can authorise the payment. 

Data Privacy Protection

We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as : your name, address, email address.

We will use the information you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained.

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.

We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function.

For any questions regarding privacy protection or questions regarding your data, please contact us at: Ticket Office GmbH 
Neuer Markt 9 / 12A
A-1010 Wien

Tel:+43 (0) 1 512 3457 13
Fax: +43 (0) 1 512 3457 15


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